Our cheesecakes contain gluten, eggs and dairy products, so they are not suitable for those suffering from intolerance or allergies to these particular foods. Please be aware that our cheesecakes may contain traces of nut.
All the cream, egg and cream cheese used in our cheesecakes is pasteurized and do not contain rennet.
Candles: What's a birthday cake without candles... and do we have fun ones for you! There are candles that burn with coloured flames ? imagine a chorus of them on birthday cake. There are candles in the shape of numbers that bring warmth and meaning, or perhaps giggles.
Cutlery: In our zeal to keep our prices sweet and affordable, we haven't forgotten practical needs such as serving utensils. Our Cutlery Set of 5 plates, 5 forks and 1 knife is compact and disposable so that you can hold your party conveniently and without mess anywhere, even outdoors! If you prefer a grander or neater way to slice the cake, we provide knives for the occasion too. Serving up joy and celebrations has never been easier.
Greeting Card: Give us your heartfelt message and we will write it for you so you can express yourself exactly as you intended.
Fully Baked cakes are those which have been baked in the oven. Half Baked cakes are those which have certain layer/s which were baked in the oven but not the whole cake. Non-Baked cakes are those which have not been baked in the oven at all.
All cakes are ready to eat - the only difference is the texture of the cake. Fully Baked cakes are denser and richer in taste whereas Non-Baked cakes share more similarities to mousse cakes and Half-Baked cakes are somewhere in-between.
We freshly bake our gourmet cheesecakes and blast freeze them to seal in the rich flavours and textures that we hope to share with you. An industrial blast freezer is NOT a home freezer. Our blast freezers are designed to preserve the fine cell structure and moisture content of our cakes, preserving their aroma and taste.
When our blast frozen cheesecakes are brought back to the correct temperature (~4 degrees Celsius), it will have the same characteristics as it did when it was blast frozen. It is as if time itself was frozen!
Whilst we sympathise with those who wish to devour our delicious gourmet cheesecakes immediately, the best things in life come to those who wait....... (for our cakes to thaw).
As of 10 November 2019, Cat & the Fiddle is proud to announce that our cheesecakes are certified Halal by Majlis Ugama Islam Singapore (MUIS). The cheesecakes sold via our website do not contain any non halal form. Our cakes are suitable for consumption by children of all ages.
We only uses the finest ingredients from local suppliers without additives or preservatives. However, as with all baked goods using butter, heavy cream, whole milk, etc – our cheesecakes should be refrigerated and served at room temperature.
If refrigerated within one hour of delivery or collection, our cakes can be kept in the freezer for 2 weeks (remember to wrap the box in 2 layers of cling wrap to form an air-tight seal, otherwise you can also place the cake in an air-tight container) or in the chiller for 2 -3 days. We strongly recommend that the cheesecakes be eaten within 48 hours from collection/delivery.
Coupons and Vouchers can be applied during Checkout by selecting existing Coupon Code or Gift Voucher from the drop-down box or entering the coupon and/or voucher code and clicking Apply. Please note that most coupons and vouchers will require customers to Login before they can be successfully applied.
Any Store Credit in your account is fully applied automatically to your order after Log-In during Checkout .
Cat Ringgit in your account can be applied to your order after Log-In during Checkout by selecting Cat Ringgit from the drop-down box, entering the amount to be applied and clicking Apply. Please note that Cat Ringgit cannot be used or stacked with any coupon or voucher codes.
We do not charge Goods and Services Tax (GST) at the moment.
Cat & the Fiddle currently only delivers to all areas in Klang Valley and Selangor. Our target is to cover most of Malaysia from time to time.
Collection is absolutely free. Our Delivery Charges are subject to the distance location of the delivery and can be found at Delivery and Pickup.
If no one is present to take receipt of the order at the time of delivery, an email notification will be sent to the sender’s supplied email address. The recipient will have the option of re-delivery or self collection. Re-delivery charges of RM15.00 (Next Day) and RM25.00 (Same Day) will apply to all re-deliveries and are subject to driver availability.
No, orders cannot be split and all cakes of the same order have to be collected on the same day.
Orders can be cancelled or amended at least 36 hours ahead of the scheduled Collection / Delivery date by contacting our Customer Service team at +60188721818 or email@example.com. however the value of the order can only be credited as store credit to the purchaser's Cat & the Fiddle Account and not as a direct refund. Please note that any cancellation or amendment will incur an administrative charge of RM20.00
Please call our Customer Service team at +60188721818 at least 36 hours in advance to change your self collection date and time if necessary. If we do not receive any notification, all uncollected orders will be disposed of within 2 days of the date of collection. Refunds and exchanges are not available in such situations.
No refund or exchange will be given once the product has been delivered or collected.
Please make sure to check the cheesecake(s) upon collection or delivery as once the cakes have been delivered/collected we won't be able to take responsibility for any damage to the cake.
If the cheesecakes are indeed damaged at the point of delivery (the driver will usually be able to make an assessment), please let us know and we will make alternative arrangements for you.